Refund policy
REFUND POLICY
We build with intention. Every piece that leaves our hands is meant to arrive right.
If something is off on our end — an incorrect item, a defect, or damaged product — we will make it right. No friction. No runaround.
What we cover:
- Items sent incorrectly
- Damaged or defective products
How to reach us: Submit your request within 30 days of your purchase date. Email us at support@ctrlaltuprise.com with your order number and a clear description of the issue. We'll take it from there.
A note on care: Our pieces are built to last — but only if treated with the same discipline you bring to everything else. Follow the care instructions included with your order.
This policy reflects our current standards and may be updated as the brand evolves. For the most current version, contact us directly at support@ctrlaltuprise.com.
Ctrl Alt Uprise. Built with purpose. Backed with integrity.